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Issues while linking of order types

  • December 9, 2024
  • 3 replies
  • 78 views

Hello @everyone,

I would like to create a customization where I link sales orders of different types together and have this relationship accessible by displaying the related/linked order.
I have created a custom order type PL which will be linked to the order type SO such that 1 SO order can be linked to more than 1 PL order.
I have created 2 custom fields: a checkbox will appear to indicate that a SO order is available for linking and a selector field for PL orders to select the SO order to link to.
I have also created a custom tab which will appear only if the order type is SO to display all PL orders linked to that specific SO order.
This issue I have is a behaviour I have noticed where after I have linked the orders and selected the SO order that has a link, some parts of the screen show the most recently linked PL order  while other parts show information on the SO order. When I refresh the screen, that PL order will be in focus. I have attached screenshot of this behaviour.
 
 

I have also attached the customization project I am working on.

What could be the issue or where could I have gone wrong on the customization and how do i fix it?
 

Best answer by Vignesh Ponnusamy

Hi ​@techsupport94,

I checked the customization project and tried to reproduce the issue. But following is the outcome I’m observing,

  • Linked the SO order to the PL Order,
  • Linked Order tab isn’t displayed for the SO

 

Can you please share the a new customization package and steps using which I can reproduce the issue?

Thanks,

3 replies

  • Author
  • Freshman I
  • December 9, 2024

FYI:

the customization is being done on Build 24.110.0017


mvolshteyn
Acumatica Moderator
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  • Technical Account Manager in the ISV Team
  • December 11, 2024

@techsupport94 , you might consider creating an Acumatica Development support case if you need assistance here


Vignesh Ponnusamy
Acumatica Moderator
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  • Acumatica Moderator
  • Answer
  • January 15, 2025

Hi ​@techsupport94,

I checked the customization project and tried to reproduce the issue. But following is the outcome I’m observing,

  • Linked the SO order to the PL Order,
  • Linked Order tab isn’t displayed for the SO

 

Can you please share the a new customization package and steps using which I can reproduce the issue?

Thanks,