Skip to main content

I created a sales order, and the shipment has been confirmed with an attached inventory reference. Now, I need to delete the shipment, but since the inventory reference is in a released status, I'm unable to proceed. Is there any way to resolve this?

Hi @Lalith 

 

Unfortunately not, what you will have to do is create an adjustment to adjust the inventory back on and then create a dummy invoice and credit note to balance the customer account.

 

Hope this helps,

Aleks

Hi @aiwan,

Thank you for your response.

I'm looking forward to proceeding with this if no other feature is available.

Again, Thank you for your time.

 

Reply


Terms & ConditionsCookie settings