I created a sales order, and the shipment has been confirmed with an attached inventory reference. Now, I need to delete the shipment, but since the inventory reference is in a released status, I'm unable to proceed. Is there any way to resolve this?
Answer
Is there any way to delete a shipment after confirming and Inventory reference attached?
Best answer by aiwan
Hi
Unfortunately not, what you will have to do is create an adjustment to adjust the inventory back on and then create a dummy invoice and credit note to balance the customer account.
Hope this helps,
Aleks
Hi
Unfortunately not, what you will have to do is create an adjustment to adjust the inventory back on and then create a dummy invoice and credit note to balance the customer account.
Hope this helps,
Aleks
Aleks
Hi
Thank you for your response.
I'm looking forward to proceeding with this if no other feature is available.
Again, Thank you for your time.
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