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How to adjust access rights on push notifications system queue monitor

  • July 31, 2024
  • 5 replies
  • 104 views
C
Jr Varsity III
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we just upgraded to 24R1 and we are seeing an issue with push notifications as shown on the system queue monitor page

“The queue cannot be processed. Check the access rights to the queue and restart dispatcher.”

here is a screenshot: https://capture.dropbox.com/Fsyi91vzrIxyLt8Z

any idea where we set the access rights for this or how to resolve this issue? 

Best answer by Manikanta Dhulipudi

​@bryanb39 is it hosted in NON Sas server? Did you restarted the application?

5 replies

J
Freshman II
  • Jonatas
  • Freshman II
  • December 20, 2024

Hi ​@ckwiat46 any finding on the issue?
I’m facing the same thing.
Thanks

bryanb39
Pro II
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  • bryanb39
  • Pro II
  • August 15, 2025

Same issue here, has anyone found a fix for this?  

https://www.fiverr.com/acudatica
Manikanta Dhulipudi
Captain II
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​@bryanb39 is it hosted in NON Sas server? Did you restarted the application?

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
JSpikowski
Jr Varsity II
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  • JSpikowski
  • Jr Varsity II
  • August 16, 2025

Flushing your IIS application pool is a good idea after an upgrade.

 

Chris Hackett
A
Captain II
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  • aiwan
  • Captain II
  • August 20, 2025

It may be a RabbitMQ issue, you could try restarting RabbitMQ.

Aleks
Chris Hackett
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