Graph Type Missing When Switching to Modern UI in Production

Compare Site Map record (SM200520) between Dev & Production

Same Screen ID

Same Graph Type value

Verify:

Customization package is published in Production

Graph class exists in deployed DLL

Try:

Clear cache / restart IIS

Re-publish customization(Publish with Cleanup)

​@mboddepalli10 

In Modern UI, the Graph Type field is defined in the TypeScript (TS) file, please verify that it’s properly bound.

Also, as initial troubleshooting:

• Review the Modern UI TS file.
• Restart the application instance(Apply updates screen)
• Republish the customization package and verify

Please read this.

Also note that the screen must ship ASPX files for the screen. Several comments down on that article is an ASPX snippet for a generic non-supported page.

​@mboddepalli10 

Since screenshots are low resolution, I am unable to see if this is a GI screen or custom screen altogether.

As others have mentioned, please make sure your TS file has correct definitions, clear cache from Apply Updates screen.

Lastly, I believe there was a bug(AC-345530) in 25R1 which resulted this issue for single tenant environments and was resolved in 25R2(if I remember correctly). You could test on a local single tenant vs multi-tenant environment to see if that is the case.

see release notes: https://acumatica-builds.s3.amazonaws.com/builds/25.2/ReleaseNotes/AcumaticaERP_2025R2_ReleaseNotes_Other_Enhancements.pdf

AC-345530: After a custom screen had been converted to Modern UI and published in single-tenant mode, the Graph Type column remained empty on the Site Map (SM200520) form. When a user tried to open the screen in Modern UI, they saw the following error message: A site map node with screen ID does not exist. Workaround: Publish the customization project to an instance with multiple tenants. Fix Description: The indexing logic has been updated to include Modern UI files in the Company folder in single-tenant mode, ensuring that the Graph Type column is properly populated for converted screens.