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GI not redirecting to entry screen in mobile app when clicking plus sign

  • April 23, 2026
  • 3 replies
  • 32 views

Joe Schmucker
Captain II
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This might seem like a duplicate topic, but I tried the things in this previous topic to no avail:

 

When I click the Plus to add a new record, the entry screen opens, but it is not the actual entry screen.  It opens a read only screen that shows the last record returned by the GI, AND it is not even formatted like the entry screen.  

If I select a record to edit, it DOES open my custom screen and it allows me to edit.

In the web site, when you open the GI and click add, it works fine.

Here are some screen shots of the GI:

 

Clicking Plus shows this:

 

Tapping an existing item shows this:

 

This is the Mobile App code:

add screen GI990120 {
type = SimpleScreen
add container "Result" {
fieldsToShow = 7
containerActionsToExpand = 3
add field "CallDate"
add field "CustomerName"
add field "ReminderDate"
add field "LocationName"
add field "Status"
add field "Category"
add field "Summary"


add containerAction "insert" {
behavior = Create
}
add containerAction "editDetail" {
behavior = Open
redirect = True
}

add recordAction "delete" {
icon = "system://Trash"
behavior = Delete
}
}
}

 

update sitemap {
add item "GI990120" {
displayName = "SalesPerson Call Log"
visible = True
}
}

update sitemap {
add item "IC301010" {
displayName = "SalesPerson Call Log"
visible = False
}
}

I’m probably missing something simple, but I cannot figure it out.

Best answer by Naveen Boga

@Joe Schmucker  I have not verified, but can you please  add the blue line of code and verify?

 

add containerAction "insert" {

behavior = Create

  redirect = True

}

 

3 replies

Naveen Boga
Captain II
Forum|alt.badge.img+20
  • Captain II
  • Answer
  • April 23, 2026

@Joe Schmucker  I have not verified, but can you please  add the blue line of code and verify?

 

add containerAction "insert" {

behavior = Create

  redirect = True

}

 


Joe Schmucker
Captain II
Forum|alt.badge.img+3
  • Author
  • Captain II
  • April 23, 2026

Once again ​@Naveen Boga , you are my hero!  THANK YOU!  WORKS PERFECTLY NOW.


Naveen Boga
Captain II
Forum|alt.badge.img+20
  • Captain II
  • April 23, 2026

Thank you, Joe!! I really appreciate it! Glad it’s working perfectly now.