Skip to main content
Question

Business Events are not working for custom screen

  • 10 May 2024
  • 2 replies
  • 41 views

Hi,

We have developed full custom screen name as Proforma screen(PI.30.10.00),We attached a report to the screen. We need to send that report when Proforma invoice is released.

We have setup a business event using the custom screen.

 

After PI is released, Email will not triggered. These setups worked well for standard screen.

May I know the reason why it is not working for custom screen?.

2 replies

Userlevel 5
Badge +1

I would suggest creating an inquiry instead to base the Business Event on.

Ensure that all primary keys are included from the Tables utilized. 

let me know if that works

Userlevel 7
Badge +4

@jeewanishalika20 

Here’s a link to troubleshooting article:

Troubleshooting business events | Community (acumatica.com)

Some previously discussed related topics:

Simple business event not firing | Community (acumatica.com)

Business Event not triggering | Community (acumatica.com)

Business event triggered by status changed does not work | Community (acumatica.com)

Business Event Does Not Run | Community (acumatica.com)

 

also maybe share customization project containing SQL table schema, DAC, graph to take a look for better understanding?

Reply