Skip to main content
Question

Business Events are not working for custom screen

  • May 10, 2024
  • 2 replies
  • 116 views

Forum|alt.badge.img

Hi,

We have developed full custom screen name as Proforma screen(PI.30.10.00),We attached a report to the screen. We need to send that report when Proforma invoice is released.

We have setup a business event using the custom screen.

 

After PI is released, Email will not triggered. These setups worked well for standard screen.

May I know the reason why it is not working for custom screen?.

2 replies

Forum|alt.badge.img+1
  • Semi-Pro II
  • May 10, 2024

I would suggest creating an inquiry instead to base the Business Event on.

Ensure that all primary keys are included from the Tables utilized. 

let me know if that works


RohitRattan88
Acumatica Moderator
Forum|alt.badge.img+4
  • Acumatica Moderator
  • May 10, 2024

@jeewanishalika20 

Here’s a link to troubleshooting article:

Troubleshooting business events | Community (acumatica.com)

Some previously discussed related topics:

Simple business event not firing | Community (acumatica.com)

Business Event not triggering | Community (acumatica.com)

Business event triggered by status changed does not work | Community (acumatica.com)

Business Event Does Not Run | Community (acumatica.com)

 

also maybe share customization project containing SQL table schema, DAC, graph to take a look for better understanding?