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Automation to setup orders on Backorder status

  • October 15, 2026
  • 1 reply
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Hello all,

I have been working on an automation to place the SO in BackOrder status if the order isnt completely shipped. The scenario is for Drop Shipments.

I created a GI:

 

 

If I disable the last 2 conditions, the biz event automation works perfectly fine. However if any one of the last 2 conditions or both of them are enabled the biz event doesnt work at all.
My condition to display the orders whose Shipped Qty >0 & <> Order Qty. Reason being the Unshipped qty is a nonexistent field in DB:

 

Is there anything I’m missing or doing wrong? Any help would be appreciated. Also attaching the XML of the GI.

1 reply

KrunalDoshi
Pro I
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Hi ​@Harry,

I believe the issue is related to how Acumatica Business Events process records entering a Generic Inquiry result set, rather than the fact that Unshipped Qty is not a physical database field. It will be better if you upload the Business Event too. That will help to troubleshoot the issue if it is related to that.

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