Skip to main content
Answer

acumatica How do I resolved a System.IO.FileNotFoundException when trying to publish a customisation?

  • April 28, 2023
  • 3 replies
  • 129 views
A
Varsity I
Forum|alt.badge.img

Hi,

I was trying to publish a new change I made to a client’s system and I got the exception shown below:

System.IO.FileNotFoundException: The file '8670b8ca-b605-473b-9152-e7f09e536cba' has not been found.

What would be the best way to resolve this issue?

Kind regards,

Andrew

Best answer by Dmitrii Naumov

It seems that you’ve restored a snapshot on the instance, but the snapshot was taken without files. 

You’ll need to reupload the customization package. 

3 replies

Dmitrii Naumov
Acumatica Moderator
Forum|alt.badge.img+7
  • Dmitrii Naumov
  • Acumatica Moderator
  • Answer
  • April 28, 2023

It seems that you’ve restored a snapshot on the instance, but the snapshot was taken without files. 

You’ll need to reupload the customization package. 

Chris Hackett
rcreasy
A
A
Varsity I
Forum|alt.badge.img
  • AndrewA
  • Author
  • Varsity I
  • April 28, 2023

Thanks for the quick response Dmitrii! I have never had to upload a customisation package before, so what is the process for doing that?

A
Varsity I
Forum|alt.badge.img
  • AndrewA
  • Author
  • Varsity I
  • April 28, 2023

Nevermind, looks like the system is working fine again.

Chris Hackett
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved