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Add "Remove Hold" action into Process Orders screen

  • October 19, 2021
  • 6 replies
  • 1242 views

kristianharianja
Semi-Pro I
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I’d appreciate if someone can please provide steps to add Remove Hold action into the Process Orders processing page. A while ago this can be done via automation steps. I have explored workflow customization but have not been able to get one work.

 

 

Best answer by mvolshteyn

@kristianharianja , @Naveen B  this should be done by editing automation workflow (releasefromHold action) for the SO301000 screen, as shown on the screenshot

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6 replies

Naveen Boga
Captain II
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  • Captain II
  • 3410 replies
  • October 19, 2021

Hi @kristianharianja  Please find step by step process to remove the “Remove Credit Hold” Action from Process Orders screen in customization project.

  • Add the Process Order screen to the Customization Projects
  • Expand the Fields
  • Add the Action field to the grid
  • Click on the Combo box and uncheck the “Remove Credit Hold” and click on OK
  • Publish the package

 

 

 

 


Naveen Boga
Captain II
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  • Captain II
  • 3410 replies
  • October 19, 2021

Hi @kristianharianja  I’m bit confused, and I have given reply for removing the action.

I will check on the add “Remove HOLD” action and let you know.

 

Sorry for the confusion.


mvolshteyn
Acumatica Moderator
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  • Technical Account Manager in the ISV Team
  • 111 replies
  • Answer
  • October 19, 2021

@kristianharianja , @Naveen B  this should be done by editing automation workflow (releasefromHold action) for the SO301000 screen, as shown on the screenshot


kristianharianja
Semi-Pro I
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Thank @mvolshteyn and @Naveen B.


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  • Semi-Pro III
  • 85 replies
  • May 31, 2022

We tested this method and have trouble if orders have an approval mapping Screen (EP205015). For example, if you remove Hold and one of the orders needs approval, all the orders you took off Hold will get flagged for approval.

  

I have created a feature request. 

https://community.acumatica.com/ideas/add-remove-hold-to-action-into-process-orders-screen-so501000-9849

 


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  • Semi-Pro III
  • 85 replies
  • March 6, 2023

Update:
We created a custom processing screen to deal with this issue, and it's working perfectly. 
Please vote on the ideas page, so we don't need to maintain our code in the future. :)


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