I’m trying to run a business event with a import scenario, however, when I try to run the following IS, I get the error “Phone 1 cannot be empty.” Any advice to fix this issue?
Solved
Running into an error when trying to do a Import Scenario
Best answer by darylbowman
It kinda looks like you’d be using the built-in [Contact.ContactID] field to select the records (set for ‘Contact ID’). I don’t think this is going to work. This is the value of the ‘selected’ record’s ID, but obviously when setting the keys, no record has yet been ‘selected’.
+16
We need to use below mapping to update the phone number.
We need to use below mapping to update the phone number.
I’m not trying to update the phone number. I’m trying to update the attribute “Last Emailed Survey”. However, even if I exclude the Phone Number, the error shows up. If I just set the phone number to 000-000-0000, the Scenario runs, but doesn’t produce anything.
+17It kinda looks like you’d be using the built-in [Contact.ContactID] field to select the records (set for ‘Contact ID’). I don’t think this is going to work. This is the value of the ‘selected’ record’s ID, but obviously when setting the keys, no record has yet been ‘selected’.
It kinda looks like you’d be using the built-in [Contact.ContactID] field to select the records (set for ‘Contact ID’). I don’t think this is going to work. This is the value of the ‘selected’ record’s ID, but obviously when setting the keys, no record has yet been ‘selected’.
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