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Marketing>Task>Activities upon saving status remains open

  • 14 April 2023
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Upon saving the created activity for a task, status remains open what could be the reason behind it. Would like to know your inputs, thank you.

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Best answer by manikantad18 14 April 2023, 07:18

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manikantad18
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Hi @shelsantillan96 

COuld you please explain a Bit more with screenshot?

Thanks

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Here’s a sample

 

manikantad18
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Hi @shelsantillan96 

What type of Activities

are showing Open?

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I have added a new type of activity

 

manikantad18
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Hi @shelsantillan96 

If the activitiy type is work item then We have an option to enable thecheckbox “ Track time and costs”



once it is enabled the status will be open and user has to mark as complete manually.

 

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Hi @manikantad18 I’ll have this check, thanks for the input.

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