Question

Incoming Email - Owner field being set dynamically being.

  • 19 March 2024
  • 2 replies
  • 36 views
V
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Hi All, 

We recently upgraded to 2022r1 version. In the incoming email GI CO4090PL, we can see the Owner field being set dynamically to the Owner of the respective Workgroup. Is there any setting that controls this dynamic allocation? We don’t want the dynamic allocation to happen.

Regards,

Vibin

2 replies

darylbowman
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Have you checked the System Email Account ‘Assignment Settings’?

 

Daryl ⚡Contract Acumatica Developer (MVP🏆) for hire ⏩ linkedin.com/in/darylbowman
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Yes the default owner is set to null.

 

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