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Getting error in Mobile application when trying to save expense receipt, the error is - Server Protocol Error - ERROR 404 - requested URL or resource not found. Contact Acumatica ERP server administrator.


I'm using Acumatica from my Local host for the mobile application, and I'm getting an error when I'm trying to save expense receipt and also when I'm trying to add Activity under Contacts, the error is - Server Protocol Error - ERROR 404 - requested URL or resource not found.

 

3 replies

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  • Jr Varsity III
  • 34 replies
  • March 19, 2025

@maryam48 

The "Server Protocol Error - ERROR 404" typically occurs when the requested URL or resource is not correctly configured or accessible. Here are some steps to resolve the issue:

  1. Verify URL Settings: Ensure the mobile application is using the correct API endpoint and base URL for your Acumatica instance.

  2. Check Customizations: Review any customizations in your mobile framework to ensure screens and actions are properly defined and accessible.

  3. Compatibility: Confirm that your mobile app version is compatible with your Acumatica instance version.

  4. Check with developer


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Hi @maryam48,

Which login are you using to access the mobile app? Is it an admin account?

I tried it on my end and was able to successfully create and save both expense claims and activities for contacts.

If you are not logged in as an admin, please verify whether you have the proper access rights.

Hope, it helps!


  • Author
  • Freshman I
  • 1 reply
  • March 21, 2025

Hi ​@Ankita Tayana, Yes I logged in as an admin.


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