Skip to main content
Answer

Empty Contract Screen in Customer Portal

  • March 5, 2025
  • 2 replies
  • 30 views
J
Semi-Pro III
Forum|alt.badge.img

Hi! We have a user who sees an empty contract screen when drilling into a contract. 

We have checked and have given the user the delete access level for this screen for all the roles she has under the ‘Unrestricted External User’ type. A user without this user type and has the system admin role can login to the customer portal and view the contract fine. We tried matching permission for this screen to the system admin role and had no luck. 

Any ideas on why the contract screen is empty on customer portal for this user? 

 

Thanks!

Best answer by jzhu

Update: This is no longer an issue. One of the roles that is assigned to the user did not have the ‘delete’ access.

2 replies

J
Semi-Pro III
Forum|alt.badge.img
  • jzhu
  • Author
  • Semi-Pro III
  • Answer
  • March 5, 2025

Update: This is no longer an issue. One of the roles that is assigned to the user did not have the ‘delete’ access.

Chris Hackett
Chris Hackett
Community Manager
Forum|alt.badge.img
  • Chris Hackett
  • Acumatica Community Manager
  • March 6, 2025

Thank you for sharing your solution with the community ​@jzhu!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved