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Change ID action disabled in Employees screen

  • Jun 19, 2024 11:33 PM UTC
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Hi,

I am trying to change the ID of an employee that has recently changed their last name, but the Change ID option is disabled. Is this a permissions issue or is there a different reason why this action could be disabled?

The image below is a new test employee I created to see if it is initially active for new employees, but it is still disabled here as well.

Let me know if you need any other information.

Kind regards,

Andrew

 

 

Best answer by nhatnghetinh

Hi @AndrewA 

Please Sign In with Admin User to check. If Change ID option is enabled for Admin User then the reason is permissions.

 

Best Regards,

NNT

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3 replies

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  • Jun 20, 2024 12:08 AM UTC

@AndrewA , check the permission for your role. 

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nhatnghetinh
Captain II
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  • Captain II
  • Answer
  • Jun 20, 2024 1:37 AM UTC

Hi @AndrewA 

Please Sign In with Admin User to check. If Change ID option is enabled for Admin User then the reason is permissions.

 

Best Regards,

NNT

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  • Author
  • Varsity I
  • Jun 20, 2024 11:21 PM UTC

Thanks @nhatnghetinh , I will check the permissions and get back to you if there is still no change.

Kind regards,

Andrew

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