Hello,
I am having an issue trying to find where in the access rights I can allow a role to create activities & tasks on a Lead record. The users can create and view tasks from the task screen as well as relate the task to a lead. But on the lead page, the activity buttons are grayed out. I have a sandbox environment where the same users with the same roles are able to create activities on lead records. I cannot find the difference between the two environments.
Thanks for the help,
Tyler