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Question

404 Error on Customer Sync

  • April 9, 2025
  • 0 replies
  • 27 views

jessicapruitt
Freshman II

We are trouble-shooting an error with several customers with the Last Message of ‘404 not found for the record’

 

The record is present in BigCommerce and is updated with the sync. Just trying to understand what the 404 error is from. Any advise for trouble-shooting this error? We sent this to support and it has been months with no answer or resolve for the errors. (There are several pages too!)