I have an e-mail that triggers off a business event that tracks when a project is switched to Active status.
I’m using this phrase in the Email Template “To:” line ((PMProject_ownerID!Email)) but it is not picking up the Project Manager we have selected as the OwnerID on the Projects (PM301000) screen.
When I use this phrase in the body of the tempolate: ((PMProject_ownerID_description)) I DO get the correct first and last name of the project manager. But even using this phrase: ((PMProject_ownerID_Email)) I still can’t pull the E-mail into the “To:” line.
Do I just have the wrong syntax when trying to pull the Email address into the “To:” line??