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Unable to generate t&m billing

  • February 2, 2025
  • 2 replies
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Freshman I

We are receiving error on billing rule after creating new tenant by restoring snapshopt of the business accounts and settings of the previous. We dont have any problems encountered when time activities are released but when attempted to run proforma billing, this error keeps on showing.

 

Failed to calculate the amount using the 1 step of the TM billing rule. Line Amount Formula: =[PMTran.BillableQty]*@Price Error: Object reference not set to an instance of an object.

 

 

Thank you.

2 replies

iqraharrison
Captain II
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​@zyla67 i’ve the object in reference error typically when more than one process was running or the object (possibly the price) was not found.  Can you confirm the price copied over with the snapshot restore? 

I would also recommend submitting a support ticket because an acumatica support rep can remote in and take a look at your environment and help troubleshoot

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Iqra ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*. Proud Acumatica MVP (2024, 2025) - See my journey here: https://community.acumatica.com/community-site-discussions-150/iqra-harrison-acumatica-mvp-2025-28977
    Chris Hackett
    Community Manager
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    Hi ​@zyla67 were you able to find a solution? Thank you!

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