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Subcontract Summary Grid

  • May 17, 2024
  • 5 replies
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Freshman I

My subcontracts grid, showing all records, shows incorrect Subcontract totals for many of the subcontracts.  When you click into the subcontract it shows the correct value.  

 

 

 

Best answer by Heidi Dempsey

@dutchiekidd  Please try to recalculate project balances.  If that does not fix this, please enter a support case so we can look at the data.

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    5 replies

    Heidi Dempsey
    Community Manager
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    @dutchiekidd  Please try to recalculate project balances.  If that does not fix this, please enter a support case so we can look at the data.

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      Freshman I

      I am not able to figure out how to enter a support ticket.  It looks like there is supposed to be a support tab but i don’t seem to have access to it.  We have just started and our consultant did not show us how to contact support.

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      Heidi Dempsey
      Community Manager
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      @dutchiekidd  Try again and see if you see open a new case.

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        Freshman I

        No, i do not have a menu option for Support.  Is it because we don’t have a “from” email configured yet?

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        iqraharrison
        Captain II
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        @dutchiekidd are you trying to do this through your acumatica instance or in the customer portal? 

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