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Is it possible to have a Purchase Order Transaction but the connected Requisition is On Hold and items are not available in the details ? How is this possible ?

 

 

Hello, It is not possible to answer your question because the Requisition Reference number is not legible in the Requisitions screen.  Someone has covered it in red ink. I can’t tell whether these two documents are related. I can only see that they share the same date.

I recommend an upgrade to your site, if your version is 2019 R2 as noted on the above post. Once you are using a supported version, you can show Acumatica Support your problem.

Good luck!

Laura

 


Hi @laura01 Please see screen capture below. I hope you can help me with this. if this is a glitch is it possible because of our acumatica version ?

 


Hello @rmontana,

Thank you, the new screen shot is much better.

I can’t say for certain whether this was a glitch in 2019. I don’t have any versions that old available for testing and I don’t have time to read the release notes from every version since… to confirm or deny whether Acumatica had a bug. It’s possible they did.  I did take a moment and create a PO from a Requisition in my 2022 R1 demo and can tell you with certainty - I was not able to create a PO from the Requisition while the Requisition was unfinished. Also I was unable to return the Requisition to an on  hold status after creating my test purchase order.

Also for consideration: I am not familiar with customizations that might be on your system and might influence your results compared to my demo that has no customizations. I don’t know the steps taken to produce the documents like you are showing, so I don’t know if the basic testing I did is very different from your steps.

It’s curious to me that your PO has a status “pending email” while it is clearly marked do not require emailing…

So you’ve presented a strange situation.  The next step, I think, is to upgrade.

 

Good luck!

 

Laura

 


Thank you @laura01 for conducting testing on your end. Im also curious why is this happen maybe we must upgrade our version.


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