Several internal users and our construction clients use Bluebeam Revu software to view pdf’s and for other functions. Our Subcontract docs produced in Acumatica appear like this to a Bluebeam user……
Has anyone else experienced this and is there a fix?
Best answer by peter92
Thanks for the Bluebeam support info however our users were already using the version of Bluebeam where this problem was allegedly addressed.
The Subcontract form we use was created by our VAR so it was not one of the canned reports in Acumatica.
We resolved this with assist from our VAR by unchecking Embed to pdf in the Print and Email settings. Followed up by opening the form in report designer and changing the common setting to FALSE on EmbedPdf. All good now!
+2We found this in Bluebeam Support. https://support.bluebeam.com/articles/corrupted-text-when-creating-pdf-from-chrome-browser/
https://support.bluebeam.com/articles/revu-print-problems-and-slowness/
Perhaps these links may fix your issues? I do not have Bluebeam but was able to open subcontract docs created in Acumatica in a couple of different takeoff/estimating/doc management products w/o any issues.
Regards,
Mike Gillum
Thanks for the Bluebeam support info however our users were already using the version of Bluebeam where this problem was allegedly addressed.
The Subcontract form we use was created by our VAR so it was not one of the canned reports in Acumatica.
We resolved this with assist from our VAR by unchecking Embed to pdf in the Print and Email settings. Followed up by opening the form in report designer and changing the common setting to FALSE on EmbedPdf. All good now!
+2Great, thanks for letting us know.
Best,
Mike Gillum
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