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How to get Project Template copy to work?

  • 29 November 2022
  • 5 replies
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dmzasdf
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When trying to copy a project template, we are getting “Any unsaved changes will be discarded.” when trying to save the template and by doing so, the entire template is wiped out. We used to be able to copy project templates, but it is not working now. We are on 21R2.

Any ideas what would have happened that is blocking that functionality?

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Best answer by dmzasdf 5 December 2022, 19:13

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Heidi Dempsey
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@dmzasdf  Have you tried making sure that the name is valid with your segmented key?  I did a quick search and there are not any known issues for this. I tested 22 R1 and it works fine.   Can you please enter a case so we can take a look?

dmzasdf
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@Heidi Dempsey Name is valid. Opened case 277365

Laura02
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Hello,

When your copy fails, can you find any messages in the Trace?

Laura ~ Klear Systems, Inc. Irvine, CA. ~ Please remember to "Mark Best Answer" to help those who are facing the same problem.~
dmzasdf
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@laura01 below is the trace that I cannot tell whether it indicates errors. The issue is that copying templates results in a blank template after entering a valid project segment 1 value; project segment 2 is autonumbered.

 

Information: Redirect0:/(W(5))/pages/pm/pm208000.aspx  Send
  Raised At: 11/29/2022 5:59:57 PM Screen: PM.20.80.00 Command: CopyTemplate  
 Details:

11/29/2022 5:59:57 PM Information:
Redirect0:/(W(5))/pages/pm/pm208000.aspx

   at PX.Web.UI.PXBaseDataSource.ExecuteSelect(String viewName, DataSourceSelectArguments arguments, PXDSSelectArguments pxarguments)
   at PX.Web.UI.PXDataSource.ExecuteSelect(String viewName, DataSourceSelectArguments arguments, PXDSSelectArguments pxarguments)
   at PX.Web.UI.PXDataSourceView.Select(DataSourceSelectArguments arguments, PXDSSelectArguments swarguments, DataSourceViewSelectCallback callback)
   at PX.Web.UI.PXFormDataProvider.DataBind()
   at PX.Web.UI.PXCallbackManager.CollectDataControls(Dictionary`2 controlsDic, List`1 controlsList)
   at PX.Web.UI.PXCallbackManager.RenderClientData(PXCallbackResultMethod resultMethod, XmlWriter writer)
   at PX.Web.UI.PXCallbackManager.GetCallbackResultInternal(PXCallbackResultMethod resultMethod)
dmzasdf
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Per Acumatica Support, “It appears that this issue is resolved in 22R1, build 101. You may refer below link to download the product and its release notes.
https://community.acumatica.com/supported-releases-67/acumatica-2022-r1-update-1-build-22-101-0085-8880. A work around is to deselect Auto Number on the Segmented Keys (CS202000)

We just keyed in the new template, but may try out turning off autonumbering next time if we need to copy another template before upgrading.

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