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AR Release Retainage / Project Default Task

  • Apr 24, 2023 7:58 PM UTC
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kdavis45
Semi-Pro I
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One of our clients attempted to release AR retainage for a project and got the below error. After much testing, I discovered that it’s because this project has a default task selected. Removing the default task allowed all retainage to release normally.

Is this the intended workflow? Has this come up in support / knowledgebase before? I looked and didn’t find anything, so I’m curious if anyone else has experienced something similar.

 

 

2 replies

iqraharrison
Captain II
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@kdavis45 was this GL account specified in any of the account groups? 

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kdavis45
Semi-Pro I
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  • Semi-Pro I
  • Apr 25, 2023 1:59 PM UTC

@iqraharrison48 I haven’t found any reference to that number in the chart of accounts, project, or project task(s) including IDs, CDs, etc.

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