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Approved Time will not show up in Release Time

  • 9 February 2022
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We have DFR that have been completed and Approved through Time & Expense however for some reason after it is approved under “Approve Time Activities”, it will not show up under “Release Time Activities” so we can release post to the job and the GL.  The activity shows up on the job but the cost will not post.  We don’t know if this is a security role or something we are doing incorrectly because we are able to do this with a different approver but when we approve these the just sit there and do not go to the “”Release Time Activities” screen.  Help!!

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Best answer by mike.gillum 10 February 2022, 17:47

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@kgawryluk80,

Have you submitted this to our Support team? I recommend generating a Support ticket so our technicians can assist you with this. It could be related to your Account Groups and/or approval workflows. I’m positive our team will able to support you on this. 

Regards,

Mike Gillum

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