Question

Anyone else experiencing users unlinking themselves from employees?

  • 12 January 2022
  • 2 replies
  • 13 views

Cannot reproduce, but regularly need to re-link an employee and user to restore functionality for a given person. We use Active Directory for the users and run an import scenario to update employees bi-weekly from UKG. Any leads would be greatly appreciated.


2 replies

Userlevel 7
Badge +8

Hi @dmzasdf 

I have not seen this issue. What version and build are you on ? You may check known issue page (https://sso.acumatica.com/(W(2))/Main?ScreenId=ShowWiki&pageid=e031d402-f178-45d6-9cc2-43935dce41e4) for that specific version.

Regards,

Thank you for pointing me to the known issues page, @vkumar 

However, I do not see any reference to our employee/user linkage issues. Is there someone familiar with using Active Directory users that might know some things to check?

Dave Z

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