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When using the Device Hub, what user do you use when is installed on a Server

  • Oct 3, 2025 4:37 PM UTC
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When using the Device Hub, what user do you use when is installed on a Server? Do you create a standard user, user it support or create one?

Best answer by bwhite49

I typically will create a new user and give that user the admin role so that it does not run into permission issues. Creating a new user is probably best practice to separate it from the admin account. 

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bwhite49
Captain II
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  • Captain II
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  • Oct 3, 2025 6:20 PM UTC

I typically will create a new user and give that user the admin role so that it does not run into permission issues. Creating a new user is probably best practice to separate it from the admin account. 

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  • Freshman I
  • Oct 3, 2025 6:22 PM UTC

Thanks so much! Is what I had in mind but was not a 100% sure.

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Manikanta Dhulipudi
Captain II
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​@ehernandez AI generated information

Prerequisites

  1. Windows Environment

    • DeviceHub runs as a Windows service (works on both servers and desktops).

    • Ensure .NET Framework is installed (usually 4.6.2 or later).

  2. Acumatica ERP Instance

    • The ERP site must be accessible from the machine where DeviceHub is installed.

    • Proper tenant and login credentials are required.

  3. Device Drivers

    • The drivers for your printers, scales, or other devices must be installed and tested in Windows.

  4. Permissions

    • The user running the service needs permissions to access the devices (printers, scanners, etc.).

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  • Author
  • Freshman I
  • Oct 3, 2025 7:15 PM UTC

Thanks

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