Using 2024R1 SaaS, we’ve set the user inactivity timeout to 3hrs in User Security>Security Preferences. Users are experiencing timeouts of less than an hour. Are there browser settings that also need to be changed?
Solved
User Inactivity Timeout
Best answer by meganfriesen37
Are these Active Directory / SSO Users or are these “standard” users with an Acumatica Username/Password? If it’s Active Directory, do you have other security preferences outside of Acumatica that are overriding this?
+12Are these Active Directory / SSO Users or are these “standard” users with an Acumatica Username/Password? If it’s Active Directory, do you have other security preferences outside of Acumatica that are overriding this?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.