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User Inactivity Timeout

  • Apr 29, 2024 1:08 PM UTC
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Using 2024R1 SaaS, we’ve set the user inactivity timeout to 3hrs in User Security>Security Preferences.  Users are experiencing timeouts of less than an hour.  Are there browser settings that also need to be changed?

Best answer by meganfriesen37

Are these Active Directory / SSO Users or are these “standard” users with an Acumatica Username/Password?  If it’s Active Directory, do you have other security preferences outside of Acumatica that are overriding this?

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meganfriesen37
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Are these Active Directory / SSO Users or are these “standard” users with an Acumatica Username/Password?  If it’s Active Directory, do you have other security preferences outside of Acumatica that are overriding this?

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@meganfriesen37 - std Acumatica users.

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