I’m trying to set up the Teams plugin, however, when I get to the point of signing in in the user settings and click sign in, a popup displays says that login was successful, then the user tab refreshes, without ever connecting to Teams (as evident by the lack of connection elsewhere.) I’ve attached a video of trying to login below. Is there some step we missed that might be leading to this problem?
Best answer by smuddurthi81
Go to System Management → Connected Applications (or Integration settings depending on version).
Check that your Teams connection shows as “Active.”
If not, it’s likely Acumatica never got the OAuth token from Azure AD.
https://www.acumatica.com/media/2022/09/Microsoft_Teams-DS-XRP-20240229.pdf
Hello
Please review the KB article: Microsoft Teams Integration | Community
Specifically have a look at the video:Microsoft Teams Integration Part 2 - Configuration Steps in Acumatica at the 1.00 min.
Hope this helps.
Hello
Please review the KB article: Microsoft Teams Integration | Community
Specifically have a look at the video:Microsoft Teams Integration Part 2 - Configuration Steps in Acumatica at the 1.00 min.
Hope this helps.
Unfortunately, that’s what I’ve been trying. That’s where the problem arrises.
Go to System Management → Connected Applications (or Integration settings depending on version).
Check that your Teams connection shows as “Active.”
If not, it’s likely Acumatica never got the OAuth token from Azure AD.
https://www.acumatica.com/media/2022/09/Microsoft_Teams-DS-XRP-20240229.pdf
Go to System Management → Connected Applications (or Integration settings depending on version).
Check that your Teams connection shows as “Active.”
If not, it’s likely Acumatica never got the OAuth token from Azure AD.
https://www.acumatica.com/media/2022/09/Microsoft_Teams-DS-XRP-20240229.pdf
I never even knew that Connected Applications needed to be set up. Is there a guide for that? I didn’t see it in the tutorial I did.
I’ve gone through the setup guide twice and nowhere does it say to go to System Management → Connected Applications (or Integration settings depending on version) and create a new connected application.
Should that be happening in the background? Is the lack of a teams connected application mean I have improperly setup either the Azure or Acumatica portions in the guide?
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