We are in the configuration phase with Acumatica, on 2024 R2, and are testing the calculation of sales tax through the Avalara integration. When Tax Exemption Type is set to Resale, the transaction shows up in Avalara saying the product/service is not taxable even though it is:
I cannot get this to show ‘Yes’ unless we change the Tax Exemption Type to ‘Taxable - Override Exemption,’ which defeats the purpose. We want the exemption to remain on the customer (if they have a valid certificate), but if they do not, we would need the circled field in Avalara to say ‘Yes’ in order for any tax to be calculated.
Any advice?