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System Monitor Queue - Push Notification Queue Processing Time Threshold

  • September 22, 2022
  • 4 replies
  • 176 views
C
Jr Varsity III
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We are seeing an issue where the System Monitor Queue - Push Notification Queue Processing Time Threshold is resetting back to 2 seconds after each app restart. Does anyone know how to permanently set this so that it doesn’t keep reverting?

 

    Kandy Beatty

    4 replies

    Kandy Beatty
    Captain II
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    • Kandy Beatty
    • Captain II
    • September 22, 2022

    Hi @ckwiat46 

    Have you tried to restart the dispatcher and then change the Processing Time Threshold?

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
    Chris Hackett
    C
    Jr Varsity III
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    • ckwiat46
    • Author
    • Jr Varsity III
    • October 4, 2022

    @kbeatty21 yes, i have since tried that, and after each app restart, it defaults back to 2 seconds instead of the 5 seconds i placed in there. I tried to change and then restart the dispatcher, and also restarted the dispatcher and then set it. any other ideas? is this a value that needs to be changed at the server config level or something?

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • November 21, 2022

    Hi @ckwiat46 - were you able to find a solution? Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
    dsimmerly
    Pro I
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    • dsimmerly
    • Pro I
    • June 8, 2023

    from ACM support on this issue

    This is expected behavior, in 22R1 and earlier we do not store these settings. It will reset by default to 2s if the site is restarted.

    In 22R2 we store this setting in the DB and hence a restart will not reset the value.

    Chris Hackett
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