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System Lockout In Sandbox Risk in Production Tenant

  • 25 November 2022
  • 2 replies
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Hi,

We have a Sandbox Tenant in the same instance as Production. I want to create a snapshot of the sandbox, but it needs to be in maintenance mode to ensure that data will not be corrupted. Actually, I tried creating snapshot NOT in maintenance mode, but when I import it, it fails.

So may question is, will the Production be affected when I schedule System Lockout on the Sandbox while I am exporting snapshot? Are there any risks when I do that?

Thank you

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Best answer by Naveen Boga 25 November 2022, 07:03

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Hi @jib87  As per my knowledge yes, it will affect the LIVE tenant as well.

which means, when you are trying to take the snapshot from the sandbox tenant by putting the schedule lockout mode, it will affect the Live tenant as well → system will allow only users only who are having the Administrator role. 

If users trying to login other than Administrator login it will show message like below.

 

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Thank you for that information @Naveen Boga 

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