So I have a User who, despite having identical settings to my own, has stopped getting system emails that have been sent landing in their “sent items” folder in outlook. the test email sends successfully so I am not getting any errors to give me a hint of what might be happening. HollyH is the one who is not getting the sent items to show in the sent items folder.
Best answer by BrendanL
The issue was resolved by rebuilding the users outlook profile, I am unsure where the break was occurring but this fixed it.
The issue was resolved by rebuilding the users outlook profile, I am unsure where the break was occurring but this fixed it.
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