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By default Acumatica displays sent email as an envelope and received email as a paper airplane. Am I missing something or isn’t this the opposite of what one might expect? Or is there a way to change it?

 

Hi @jeremy4  The mailbox Icon ,as shown in the below screenshot represent the mail sent from Acumatica.

 

Hi @jeremy4 , Here is another example from the Cases Screen, showing the same Mailbox Icon for the Sent mail. Hope this clarifies.I

Thanks

I understand that. Typically of you look at any email clients the envelope indicates RECEIVED and the airplane/arrow indicates SENT. Outlook and Apple mail for instance... 

@ChandrasekharM

Unless I am missing something Acumatica has it opposite of most email clients...sort of confusing when working with it. Could this change be easily made?

 

You’re right, it’s backwards. I always confuse the two when looking at the acumatica symbols. 

 

 

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