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Symbols for email

  • Nov 2, 2021 8:04 PM UTC
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By default Acumatica displays sent email as an envelope and received email as a paper airplane. Am I missing something or isn’t this the opposite of what one might expect? Or is there a way to change it?

 

Best answer by ChandraM

Hi @jeremy4 , Here is another example from the Cases Screen, showing the same Mailbox Icon for the Sent mail. Hope this clarifies.I

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  • Semi-Pro I
  • Nov 2, 2021 9:52 PM UTC

Hi @jeremy4  The mailbox Icon ,as shown in the below screenshot represent the mail sent from Acumatica.

 

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  • Semi-Pro I
  • Answer
  • Nov 2, 2021 9:55 PM UTC

Hi @jeremy4 , Here is another example from the Cases Screen, showing the same Mailbox Icon for the Sent mail. Hope this clarifies.I

Thanks

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  • Jr Varsity II
  • Nov 3, 2021 12:59 AM UTC

I understand that. Typically of you look at any email clients the envelope indicates RECEIVED and the airplane/arrow indicates SENT. Outlook and Apple mail for instance... 

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  • Jr Varsity II
  • Nov 3, 2021 1:17 AM UTC

@ChandrasekharM

Unless I am missing something Acumatica has it opposite of most email clients...sort of confusing when working with it. Could this change be easily made?

 

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  • Freshman I
  • Nov 3, 2021 3:36 AM UTC

You’re right, it’s backwards. I always confuse the two when looking at the acumatica symbols. 

 

 

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Hello! I realize this post is quite dated, but I'm curious to know if, in the more recent versions of Acumatica, there's now a way to change the icons for activities like "E-Mail" and "E-Mail Response.".
There also seems to be no icon for a comment made out of the Self-Service-Portal in the Support Module, which also confuses me a bit. If so, could someone guide me on where and how this can be done? Thank you!

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