I am using MYOB Advanced (Australia’s Acumatica). I have setup and successfully tested SMS notification which is based on Service Orders (FS.30.01.00) on a user defined field called “Service Status”.
I was able to get an SMS for the change in the status.
However, the SMS notification only worked once and does not get triggered after this. There are 3 Business Events. One where the Phone type = Cell, Old value = New and New Value = Booked in. Another Business even is Phone type= Cell, Old Value = Booked in and New Value = Repairs in Progress. The last business event is New Value = Ready for Despatch/ Pickup (this would be from any other status as this is the last status).
Business Event History doesn’t show any errors and there is nothing for the business events.
