Question

Send Notifications Not in 2022 R2

  • 16 March 2023
  • 2 replies
  • 110 views

We are upgrading from 2020 R1 to 2022 R2. We use ‘Send Notifications’ for certain email notifications and the team manages the queue of emails from this screen. In this case, we have them tied to a customization. We see that in 2022 R2, ‘Send Notifications’ is in the site map, but you cannot navigate to this page. How can we manage what is currently being managed through ‘Send Notifications’ in 2022 R2? Is there any way to have this page available in the new version? Any background on why it seems to have been removed? We have been trying to test this in the new version and so far it fails. 


2 replies

Userlevel 6
Badge +3

Hi @kennethpolitte I believe they slowly started to phase this out along with Automation Steps into the new workflow engine and business events. Now you should be able to manually send emails using the All Emails screen but you can also use business events to automatically generate them as well.

Userlevel 7
Badge +12

Hi @kennethpolitte 

Just to clarify are we talking about send reports? if right please find the Below article to convert send reports in to Business events.

Sorry I dont recall send notification screen, could you please share if there is a screen with send notification with a screenshot.

 

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