Skip to main content
Answer

Reason Codes not appearing on Adjustment screen

  • July 9, 2025
  • 6 replies
  • 100 views
C
Jr Varsity II
Forum|alt.badge.img

Hello, 

I have noticed that the reason codes are not appearing on the adjustment screen. I see them when I click into the adjustment, but they do not show on the main overview screen. 

I can confirm there is a column that says “reason code” but this column is blank even if there is a reason code on the actual adjustment. 

I can also confirm that the GI says it is pulling the data from the correct source. Any ideas? 

 

 

Best answer by DipakNilkanth

Hi ​@ChantellBeaty,

You need to add the relationships as below:

  1. INTran to INSite by SiteID

  2. INTran to INRegister by DocType and RefNbr

Relations


 

Output with Reason Code


Hope, it helps!

6 replies

vshashkova
Acumatica Moderator
Forum|alt.badge.img+1
  • vshashkova
  • Acumatica Moderator
  • July 9, 2025

​@ChantellBeaty, Could you please share the Generic Inquiry configuration, it will help us identify the issue? Also, do you have the same reason code in the lines of a single adjustment?

Valentina, Technical Product Manager - Distribution
Elena Abilova
Chris Hackett
C
C
Jr Varsity II
Forum|alt.badge.img
  • ChantellBeaty
  • Author
  • Jr Varsity II
  • July 9, 2025

We only house 2 reason codes. There is only one per line: Sorry I am new to Acumatica.

 

DipakNilkanth
Pro III
Forum|alt.badge.img+13

Hi ​@ChantellBeaty,

You need to add the relationships as below:

  1. INTran to INSite by SiteID

  2. INTran to INRegister by DocType and RefNbr

Relations


 

Output with Reason Code


Hope, it helps!

Dipak Nilkanth || MVP @2025 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
Chris Hackett
vshashkova
Acumatica Moderator
Forum|alt.badge.img+1
  • vshashkova
  • Acumatica Moderator
  • July 9, 2025

​@ChantellBeaty ​@Nilkanth Dipak note that in example above, grouping by Reference Number should be applied in GI, if you want to see one line per document.

And if you group them, in case you have different reason codes in lines of a single adjustment, only one reason code will be displayed for now.

Valentina, Technical Product Manager - Distribution
Elena Abilova
Chris Hackett
DipakNilkanth
DipakNilkanth
Pro III
Forum|alt.badge.img+13

Hi ​@vshashkova, I believe we can use grouping as shown below to view each line from the INTran records individually.

 

Dipak Nilkanth || MVP @2025 || https://www.linkedin.com/in/dipak-nilkanth-293591102 || Acumatica Developer
Chris Hackett
C
Jr Varsity II
Forum|alt.badge.img
  • ChantellBeaty
  • Author
  • Jr Varsity II
  • July 9, 2025

Thank you all so much for all the help! 

vshashkova
Chris Hackett
DipakNilkanth
Terms & ConditionsCookie settingsAccessibility statement
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved