Getting a connection timeout error when trying to test the outlook setup. I’ve gone through all the steps and can login but when I click ‘Test’ I get the following:
Its not getting to the server at all, I’ve got port numbers 443 for incoming and 80 for outgoing (confirmed by the client) I tried changing them to 993 and 587 respectively but that yielded the same result. There is no MFA on the account either.
Any ideas what I can try to fix this?
Best answer by travislawson
May be a little late. Try port 465 and SSL for outgoing. 443 and 80 are HTTPS/HTTP ports, not for SMTP or IMAP.
May be a little late. Try port 465 and SSL for outgoing. 443 and 80 are HTTPS/HTTP ports, not for SMTP or IMAP.
This error can be caused due to various reasons.
Mainly due to the following reasons.
1. Mail configurations are not done correctly
2. A particular email in inbox creating issue
Change Incoming Mail Protocol from IMAP to POP 3 and try again
If that doesn't work, create a New Root folder in Exchange server and move only a few email to the folder (unread) and specify the new Root folder under Email Accounts and try again.
This is to know if a particular email in the inbox is creating the issue.
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