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Question

Mobile push notification is not working

  • October 8, 2025
  • 4 replies
  • 53 views
P
Jr Varsity III
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Hi all,

 

I’ve set up a business event and mobile push notification in MYOB Acumatica, but the mobile push notification isn’t working and is showing the following message. Does anyone know what might be causing this issue?

 

 

 

4 replies

RaphaelPfaff12
Semi-Pro III

Maybe an Issue with Google Firebase

Chris Hackett
cramesh00
Freshman II
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  • cramesh00
  • Freshman II
  • October 8, 2025

Make sure the user has their Push Notifications tab turned on in the mobile app within the settings tab. 

Chris
Chris Hackett
P
Jr Varsity III
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  • pankaj65
  • Author
  • Jr Varsity III
  • October 8, 2025

Hi ​@cramesh00 

Yes, I’ve checked and confirmed that notifications are turned on in the mobile app under the Settings tab.

Thanks.

cramesh00
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • November 6, 2025

Hi ​@pankaj65 thank you for your respond and answers. 

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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