Solved

MFA Authentication - Unknown Devices Only

  • 1 August 2022
  • 1 reply
  • 77 views

I have a client using Acumatica MFA with the option to only require a code on new or unknown devices only. It seems that Acumatica is requesting the code nearly every time even though they are logging in using the same computer.

Has anyone experienced this of have any suggestions?

We have tried changing browser settings to allow all cookies but still no luck.

icon

Best answer by eudescoelho29 2 August 2022, 20:29

View original

1 reply

Userlevel 4
Badge +1

Hello,

I have experienced a similar behaviour and found out that in my case the user was using incognito session. If I understood correctly the web browser do not send details out including  a browser identification/device identification.

I then tested running in standard session and was able to sign on with no code requests. 

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved