We had to request for Acumatica Support for checking one of our SaaS client’s site for Service Order Appointment processes.
Unfortunately, we cannot link the employee record to the built-in AcumaticaSupport user. So, we had to create a new user account which causes the confusion to our client because they are a bit peculiar about user access on their system.
And just a thought that it would be really nice if we can link the employee access for AcumaticaSupport user for cases as well.
