Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other onfiguration questions
- 640 Topics
- 2,332 Replies
I am testing moving a site to a new location due to drive space constraints.I created a site Test2 on the old location.I copied the site files to my new location.I updated the web config file in VS to my new location as well as the virtual folder path in IIS.The site works fine. I can even publish a customization to it.In addition, to ensure it isn’t a security issue, I set permissions to the new location by adding Everyone and granting full control.However, in the Application Maintenance screen of the installer, it still references the old location.Where can I edit this information so that the installer sees the real location? I cannot find any references to the old location in the site. You can see the new location is updated in IISThe application pool also shows the new location
Hello,This is a standard ACU hosted cloud deployment. During implementation, we create a test tenant to rain, load data etc… We want to include the customer portal in this process but need to temporarily have it look at data in the test tenant until go live. Can you direct the customer portal to look at data in another tenant?
I’ve been evaluating Acumatica for several months using a local instance. I tried to launch it today and it timed out saying the website was not available. I tried launching it from the IIS Manager. It is in the default application pool. Trying to browse to the AcumaticaERP web site fails. The application pool is running. Perhaps a necessary service is not running on my computer, I’m not sure. So I thought maybe I should try to reinstall Acumatica from the beginning. I downloaded AcumaticaERPInstall.msi and tried to run it, but I got an error that Acumatica ERP and Acumatica Tools cannot be installed on the same computer. I have no idea what that means.UPDATE: I was able to fix the installation by running the Windows Application in the Start menu called Acumatica ERP Configuration.
I wanted to create a new tenant to use for testing, and when I did, I unknowingly exceeded our license limit of 5 tenants. I was unable to access this tenant, and I thought maybe something went wrong, so I tried creating another. Same problem, I couldn’t access it. So I thought I could create a new tenant and immediately set the status to Test Tenant, but once again I couldn’t access it. So now we have three new tenants that I cannot access. How can I delete them if I cannot access them? Thank you for any help. This is driving me crazy. Dave
Good day,One user has contact me that he can log on to the website but not on the mobile app. I changed the password but he still getting the “server unavailable” Is this a security issue? He has been able to login the past. I am able to login to the APP. Any ideas on how to fix the issue.Thank you.
Hi,I know that browsers have an option to download files to a different folder other than Downloads, so I was wondering if Acumatica had an in-built function that allowed a user to choose where they want their acumatica files to download to?All good if there isn’t a setting for this, I was just curious.
I expect this is a coding job for our VAR, but is there an efficient way to update the Shipping Terms on a sales order per selection of the Ship Via? We charge the customer a different percentage of our shipping cost depending on the shipping method. In an ideal world (for us) the Break Amount field in Shipping Terms would be a Ship Via field instead. Ideas? TIA,Nathan in NJ USA
Hi all,I was wondering if it was possible to add the external reference number as a column in the sales order list view. Being that it is a field, I would have thought this was possible, but it is not available when I use the column configuration. Any advice?Thanks
Hey All - appreciate any responses in advance.I have a need to a create an order type that functions just like a standard sales order (e.g. I can add stock items, create shipments and pick tickets, etc.) but that DOES NOT impact inventory quantities. This is designed to provide a quick solution to situations where our warehouse staff short ships an item(s) on an order and prevents us from having to issue a credit memo on the original order and then create a new (“standard”) sales order for the quantity that was short shipped.Does anyone know if this is possible?
There is a Quick Checks screen (AP304000). It is maintained with predefined workflow.I need to customize some actions of the workflow.Just in case, I use 2022 R1 version.Examples, to be specific with my customization needs:When is invoked the Release action, I need to write the quick check amount to my custom table. When is invoked the Void action, I need to delete the amount from my custom table.I don't need to change the workflow. I need to expand activities that are done by the present actions.If to customize actions properties with the customization editor. On the Field Update tab I have access to the fields of the Quick Check screen only.When to customize via code. There is no place to declare action body. I know how to extend a regular graph action – declare delegate, then in the extended method invoke base method.But how to extend an action of a workflow?
HI ✋I set approval for SO with every SO type of BM after REMOVE HOLD will be needed to APPROVE before going to the next step.But after APPROVE, the button CREATE SHIPMENT is disabled and I can't go to the next step.Please advise if you know how to set it up correctly.Thank you
Matrix Item I have two combo variant in order to configure(select) the ones to be created. But I have another combo of 3 choice, that i want to be created(sweep) based on the two first one. How to create item and doing a full sweep for a Variant Combo?Thanks
Has anyone found a solution to eliminate the human error from this process? We are creating an alert by BE that will notify us when it is still on so we can correct before the customers try to logon in the event someone forgot to turn it off. There are still holes in this though, one being humans are still involved and the other is time zone of customers being much earlier than we come in.The sci-fi idea I was hoping someone had some thoughts on was this: Can there be an automatic function be it system reset or scheduled restart, etc that would clear the lock and allow the system to be ready for customer use the morning after a Scheduled lockout?
Hi Gurus of Acumatica out there,Question: i have a notification template, the link is point to dev, it is using link string: “((GeneralInfo.NotificationSiteUrl))/Main?ScreenId=AP302000&DocType=((Document.InternalDocType))&RefNbr=((CurrentDocument.RefNbr))”I don’t find much info for “GeneralInfo.NotificationSiteUrl” at all. Anybody know how to fix it so it will point to Production environment rather than Development? Thanks.
Curious if others have been able to resolve some email filing questions.Issue: Incoming emails are not filed against the entity from which they were sent. In the example, the email sent FROM an Acumatica Case includes the Case ID in the “Details” area. And I assume the case ID is part of the hidden tags mentioned in the Help files under Basic Processing > Point 3: TroubleshootingI checked the “Details” area of the email, confirming a link to the Case ID in “Related Entity” I checked the help files and as far as I can tell, it’s configured correctly. But if Basic Processing isn’t working correctly, how do I troubleshoot?Additionally, there is nothing listed in All Emails > Incoming Emails I’m seeing this at a customer site & have duplicated this on my local demo machine. I am curious what must be configured, if anything, to better troubleshoot and resolve this question.
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