Configuration and Installation
Assignment Maps and Approvals, Workflow Automation, Security, System Configuration, Licensing and other Configuration Auestions
- 264 Topics
- 853 Replies
Can anyone provide a “best practices” for optimizing IIS in production? We’ve experienced the following:IIS seems to need to “cold start” periodically. Takes about 30 seconds.Occasionally, during the day, while working with the system, it will “pause” for 20-30 seconds.The server CPU and memory are at less than 20% usage, as is the DB, so we have lots of horsepower.The server has a 10GB internet connection, and the client is on a 1 GB fibre.My thought is that this is an IIS configuration issue.
We have a system email account created using Azure Modern Authentication and it is working properly. However, we are trying to add an additional system email account and when we use the already created External Application connection is it returning an error stating that it cannot be found: Do we need to create a separate External application for each email?
Is it possible to configure Acumatica to use the Fedex One rate service through the Easypost plugin?
We are using the Easypost plugin in Acumatica and would like to use the Fedex one rate service. According to the easypost api documentation this is achieved by passing the predefined_package name through to easypost. We have created a box in Acumatica which is set up to match the Fedex Large box dimensions and with the Easypost predefined_package name for it in the Carrier’s package field (FedExLargeBox). Does the Acumatica Easypost plugin support sending a predefined package name? If so how do we go about configuring this? Defining a box with name FEDEXLARGEBOX and the Carrier’s package field populated with FedExLargeBox doesn’t seem to work. We still get varying rates dependent on where an order is shipped.We are using FEDEX_2_DAY as the service method if that has any bearing on it. Thanks for any help, Phil
In the pre-setup instructions (Installation Guide/Preparing for Installing Acumatica ERP), it says to enable these IIS features. It should clarify that only ASP.NET 4.7 (or appropriate ASP.NET version for the installation) needs to be included. Not ASP.NET 3.5, which is usually an option in IIS setup (see below).
I have taken a bunch of backups through the system over time for 2021R2. Now I want to upgrade to 2022 R1. My current version number of 2021 R2 is too high to be upgraded with 2022 R1. So I wanted to go back to a backup that was old enough to be supported by the 2022 R1 installer for upgrade.When I went to my list of backups, I noticed that almost all of them list the latest version of 2021 R2 as the version. However, that version didn’t come out until a few weeks ago, and most of the backups were from way before it came out.Can anyone explain (you will see there are a few backups in the list with a previous version….but not most of them)? How can backups taken before the latest version came out now have the latest version number?
Found in Sale Demo 2022R1:An Opportunity with an approved Sales Quote does not have the option to Create Service Order (or Sales Order) in More / Actions, but same Opportunity with same quote in draft status allows action to create Service OrderWhat am I missing ?
I have been roped in to helping configure a current cloud install of Acumatica, and frankly, I’m out of my depth. I have a technical background, but have not used or configured any similar software.I thought that a good approach would be to start with a local installation on my Windows 10 Machine. I use it for video editing, so it’s quite well equipped. That would allow me to play with the company's data set safely in a sandbox. It would also allow me to work my way through Acumatica training guides (A150 looks like a good one to start with).My first question concerns which version of Acumatica to install. The company is using 2021 R2 (Build 21.210.0030), and the A150 lesson seems to need 2022 R1. Do I need to install both versions (one to run A150 lessons, and one to play with the company’s data set)?I decided to start with the download of ERP 2021 R2 Update 4 from the Acumatica site, but it seems to be an earlier version (21.204.0055) than the one we’re running in the cloud. I tried
Hello,We are trying to customize our Acumatica login page. We would like to hide the native login box from the main login page, create a separate page for this and have it as NativeLogin.aspx, we were able to do this in our testing environment and a login box popped up and it was working. When we replicated this in our production environment it was not.We are using SSO with Azure AD, our tenant url is https://erp.sitelogiq.comAny help to get this resolved is greatly appreciated. Having the login page simplified will greatly improve user experience.
Hi Team, I have some query on how to set the base currency in a tenant.Case 1 - We have a company in the United states, India, Europe. All have their own company currency i.e., Base currency - USD,INR,EUR. If I set the Company Currency for United states, the base currency is taken as USD. If I tried to create another company for India the same USD base currency field was freezed and automatically taking USD. As per the Document, base currency once set in the system will be applicable for all the companies in a tenant. In order to have multi base currency, then we should able the multi base currency option from Enable/Disable features. When we trying to enable it, system ask us to disable some features like Contract management, Payroll, Time management etc. But we do have payroll and time management in our business.Case 2 - In the above three companies, how we can perform the consolidation. My reporting company is in US, we are in need to provide the consolidated report in USD quarterly
We are testing multi-factor authentication with the Acumatica mobile app. With Andriod, we receive the approval notice on the mobile device and can approve or deny access easily. With iPhones, the user must re-enter a code each time they attempt to log in. Have others found this difference between iPhone and Android? Are there any settings or updates needed on iPhones so a code isn’t required for each log in?
I have removed some snap shots from our production instance and ran the “Optimize Database” operation. However I am still seeing space being occupied by the snap shots. Has anyone else seen this? How can i keep up with the Whitespace usage and Acumatica.
Hello Community,I set up 2 FACTOR authentication to an Acumatica instance. The goal is to have an access code delivered by email. I found two troubles in using this feature: Although my intention is to use on email , the instance always sends a two factor authentication message for using push request method and the user has to click on “Use another authentication method” link which leads to another prompt where the user can click on “Receive code by email”. This is confusing for the user and is an unnecessary extra step. Really annoying if you need to do multiple sign-ins along the day. Another issue is the fact that two email are sent: one has for a Device Code and the other is for a Sign in Code. I do not understand this logic. Has anyone faced this issue out there? is there a workaround to eliminate those prompts and have a message confirming that an email was sent with the Sign in code to <email address>? It would be so much simpler and logical, in my opinion.
I am trying to setup Audit History on the Access Rights by Role form. I have the Audit form configured and active. When I view the Audit History on the Access Rights by Role I am not seeing the changes that were made to the role. I am receiving the dialogue box that appears when audit is not setup? Any help would be appreciated. Thanks..coleen
I need to create a project approver role, which basically has view only rights to the whole of projects, except for the ability to approve project quotes.The problem is that I can’t find an element for approval (which other screens do have): How do I grant this permission?
Hi, We need to enter the tax rate in the system when creating the tax and show the tax rate on the documents but no need to create entries for the tax amount in the system. The tax rate needs to act as a showcase. Is there any possibility to cater to this requirement in the system?Your kind attention is highly appreciated. RegardsAmanda
Hi All,Need help to figure out why the Automation Schedule are not working, we are not in lock out mode but still we are getting error as “Automation Schedule scenario has not been performed due to the database lockout”. Please help us.I think this is happening from yesterday after we published new customization package. Below are the steps we followed when doing package publish first put in lockout mode, then took snapshot then deleted the snapshot, then removed the lockout modethen again, when i was about to publish the package, i put in lockout mode again and published the package then removed from lockout mode
Hello Friends We have an Acumatica 2021R1 instance with build 21.116 Using the Apply Updates screen, we are trying to upgrade it to 21.119 build. Right after the upgrade process is completed, we are seeing this error messageCould not load file or assembly 'PX.Telemetry.Adapter, Version=18.104.22.168, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified. Could you please assist if there is anything that I am missing here on the upgrade or if anything needs to be done before initiating the upgrade? ThanksSaikumar C
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