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HTTP Error 500.19 - Internal Server ERROR

  • Jan 13, 2023 6:00 PM UTC
  • 4 replies
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Installation Version 22.203.0043 - Acumatica 2022 R2 - This is an install for demo / Training purposes on local machine.  Is there a quick fix resolution

Best answer by Elena Abilova

Hi @jpaquette. Can you please share the screenshot of the error?

Also, have you installed and configured IIS before accessing the site? 

Here is the link to the features to be enabled: https://help.acumatica.com/Help?ScreenId=ShowWiki&pageid=8ed6a834-e49d-4e9a-9f44-2ce4df048983

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4 replies

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Hi Jay,

I assume that the install of the Configuration Wizard was OK and the error message occurs when trying to access the first instance you created.

I had no problems  after installing multiples instances of 22.203.0043. 

Please review all pre-requisites for running 22.203.0043. 

 

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Elena Abilova
Community Manager
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  • Education Technology Analyst
  • Answer
  • Jan 15, 2023 2:45 AM UTC

Hi @jpaquette. Can you please share the screenshot of the error?

Also, have you installed and configured IIS before accessing the site? 

Here is the link to the features to be enabled: https://help.acumatica.com/Help?ScreenId=ShowWiki&pageid=8ed6a834-e49d-4e9a-9f44-2ce4df048983

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  • Jan 18, 2023 1:58 PM UTC

Thank you both for your replies, between both replies I was able to resolve my issue and now can deploy demo images moving forward. The community at Acumatica are amazing 😊 and looking forward to Summit.

 

Again Thank You

Jay Paquette

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Troy Vars
Semi-Pro II
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  • Semi-Pro II
  • Jan 22, 2024 5:40 PM UTC

For others that wind up here trying to sort out their issue but IIS settings is not your cause.

I had switched Application Pools for a Demo Site that I know works correctly, trying to sort out a different issue and started getting this error.

In IIS switching these pools may not give the Pool security access to the Folder containing the web config file. When this happens the error returned is 500.19. This article helped me sort out my issue.

https://learn.microsoft.com/en-us/troubleshoot/developer/webapps/iis/health-diagnostic-performance/http-error-500-19-webpage

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