We recently switched to Acumatica Pay/Fortis and are now receiving an error for invoices that have >99 items.
We had a similar error with Avalara and they had to update their hardcode to Allow us more line items, is the solution with Acumatica similar?
Please advise how we can resolve this.
Best answer by KushaniPerera88
Hi @DanaAGI
This is a limit set by fortis side which only allows 99 items in the invoices however they have mentioned that they are planning to extend this limit 300 line in Q1 2025 the estimated release in mid-April 2025
In the meantime, if there is a requirement to process an invoice with more than 99 line items i would recommend creating two separate invoices with less than 99 line items in each of the invoices
This is a limit set by fortis side which only allows 99 items in the invoices however they have mentioned that they are planning to extend this limit 300 line in Q1 2025 the estimated release in mid-April 2025
In the meantime, if there is a requirement to process an invoice with more than 99 line items i would recommend creating two separate invoices with less than 99 line items in each of the invoices
I understand your response, although this is a big issue for us as we have very large invoices regularly and our customers require a single invoice for a purchase order. Because we work in repairs we have $0 parts used in the repair sometimes shown sometimes utilizing our customization “no show” lines.