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I’m upgrading from 2024 R1 to 2024 R2.  ERP installation goes fine, and the database upgrade completes successfully.  However, the site upgrade fails. 

Full text from the window is here -

Exception occurred while updating the site files.

 --------------------------------------

 Inner Exception:

 Exception occurred while backing up the files from 'C:\Acumatica\Program Files\Instance\AcumaticaDB2023R1\' directory. Try to do it manually.

  --------------------------------------

  Inner Exception:

  Could not find a part of the path 'C:\Acumatica\Program Files\Acumatica ERP\BackUp\Sites\AcumaticaDB2023R1_20241010_173255.zip'.

 

This looks like some sort of permissions error, but I’m just guessing.  I am an domain admin, domain account explicitly in the Administrators group on the server, and has Full Control in Windows permissions.  I don’t know if it’s my credentials used when the site is updated, or if it’s an Acumatica or IIS user.

 

I have restored my VM back to the point before I started the ERP installation. 

 

Thanks in advance for any ideas on how to fix this.

Hello @scottkdc 

Kindly make sure there is enough space in C:/ drive and that the user logged in has access to it.

Alternately, try deploying the sited in a different location other than C:/ 

Copy the path in the exception and attempt to navigate to it. It could be correct, but it’s not the default path.

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