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Emails failed

  • December 22, 2022
  • 2 replies
  • 578 views

Michael Ndungi
Varsity I
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“Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. Unable to read data from the transport connection.”

Emails processing failing. Unable to get rid of the above errors. Kindly assist

 

Best answer by MinushaWeerasuriya76

Hi,

This is most likely due to an incorrect port being used in the system email account configuration.
I would recommend reaching out to the email service provider and verifying the correct ports to be used and if everything is clear from their end with regards to this. 

2 replies

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Hi,

This is most likely due to an incorrect port being used in the system email account configuration.
I would recommend reaching out to the email service provider and verifying the correct ports to be used and if everything is clear from their end with regards to this. 


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  • Acumatica Support Team
  • December 22, 2022

Hi,

This is most likely due to an incorrect port being used in the system email account configuration.
I would recommend reaching out to the email service provider and verifying the correct ports to be used and if everything is clear from their end with regards to this. 



I approve of this response, please try this method of troubleshooting this issue